Privacy policy

Privacy Policy for The Cycle Collective

Effective Date: October 1st, 2022

At The Cycle Collective, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you interact with our fitness studio services, website, mobile application, or any other products and services provided by The Cycle Collective (collectively referred to as "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us when you register for an account, make a purchase, sign up for our newsletters, or interact with our Services. This may include, but is not limited to, your name, email address, phone number, billing information, and any other information you provide to us.

1.2 Usage Information:

We automatically collect certain information when you use our Services. This includes your IP address, device information, browser type, operating system, and other technical information about your use of our Services. We may also collect information about your interactions with our Services, such as the pages or features you access and the actions you take.

1.3 Location Information:

With your consent, we may collect and process information about your approximate location, such as through GPS, Wi-Fi, or IP address, to provide location-based services and enhance your experience with our Services.

1.4 Cookies and Similar Technologies:

We use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our website or mobile application. This information helps us improve our Services, customize your experience, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

2.1 Provide and Improve Services:

We use your information to provide and improve our Services, including processing your registrations, purchases, and payments, delivering personalized content, and enhancing your overall experience with The Cycle Collective.

2.2 Communication:

We may use your contact information to communicate with you about our Services, promotions, updates, and other relevant information. You can opt-out of receiving promotional emails by following the unsubscribe instructions included in each communication.

2.3 Analytics and Research:

We analyze user behavior and preferences to better understand how our Services are used, optimize our website and mobile application, and conduct research to improve our offerings.

2.4 Legal Obligations and Protection:

We may process and disclose your information as required by law, to enforce our legal rights, protect the safety and security of our users, prevent fraud or other unlawful activities, or in response to a valid legal request.

3. Information Sharing and Disclosure:

We may share your personal information in the following circumstances:

3.1 Service Providers:

We may engage trusted third-party service providers to perform certain functions or provide services on our behalf, such as payment processing, data analysis, marketing, and customer support. These service providers will have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers:

In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

3.3 Consent:

We may share your information with third parties if you provide us with your explicit consent to do so.

4. Data Security:

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security